FAQ
STICH STORY is directing the following objective for online orders:
Simply browse our products, add your favorite items to the cart, and follow the checkout process. You’ll receive a confirmation email once your order is successfully placed. Discover our curated collection of top-tier products, add the ones you love to your cart, and navigate through the streamlined checkout process. Expect a confirmation email once your order is finalized.
We can show for u how long the product will handover:
- Standard shipping takes 5-7 business days, while express shipping typically takes 2-3 business days. International shipping times may vary by location.
- In case of any delays or issues with your shipment, feel free to reach out to our support team for assistance and further information.
If you have any doubts, please feel free to reach out to our customer service.
- Get in touch with us through email or phone during our customer service hours for assistance with queries or concerns. We are dedicated to resolving issues.
- Need help with inquiries or problems? Contact us through email or phone during our customer service hours for expert assistance. Our goal is to address any issues efficiently and effectively.
- To initiate a return or exchange, contact us at [stitchstory4@gmail.com] with your order number and reason for return. Our team will guide you through the return process.
- For a seamless return experience, remember to provide your order number and reason for return in your email to [stitchstory4@gmail.com]. Our team will take care of the rest.
- Yes, you can modify or cancel your order within 24 hours of placing it. After this period, the order is already in processing, and changes may not be possible. Contact us at [stitchstory4@gmail.com] for assistance.
- Once your order enters the processing stage, modifications or cancellations may not be feasible. Feel free to reach out to us at [stitchstory4@gmail.com] for further assistance.
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